I've been a customer of SecretSales for a few years now and have always been pretty happy. BUT recently I ordered 2 bags from them for which they took the money from my account the next day. Finally after about 6 weeks 1 bag arrived. I disputed with them that only 1 bag was delivered and after about 5 weeks they replied saying that they sent 2 and that HERMES the courier company delivered the parcel so for them the dispute is closed and I will not be receiving a refund.
SO basically I'm £49 poorer, without my bag I'm really angry with this company who showed a total lack of care and understanding.
I will never order from them again and I warn you to beware as basically they are thieves who take your money and don't deliver the goods.