Wish I could give no stars! I also bought the voucher for 2 nights 3 days. Tried booking occasions, but I was always able to find a room at a better price so I kept trying over the course of a year. Finally, was going back and forth with an agent for the last month for a stay cation the last weekend of the month. I would put me request in and not hear back until midnight via email. The next morning I would respond asking to book one of the places that was quoted. Again, no email until midnight that evening, now stating that the room is no longer available. I then ask for more quotes. I also ask if there is any other means of communication to expedite this. The agent never even acknowledged my question. Finally, got a quote the I stated I could get it for $80 less. The site states that if you can get it cheaper they would extend your voucher. I then asked to extend the voucher and also attached my reservation showing that it was cheaper. A supervisor then got back with me stating that sine my original voucher had expired this month and I didn't ask to extend it before it expired, there is nothing that they can do. If it didn't take me an entire month try and make a simple reservation, that would not have happened.
This company is absolutely horrible! Please save your money and book your own rooms. Lost out on $50 and learned a lesson. Don't do the same.