This company is beyond shameful and they are what class action lawsuits are made of. I tried them before when they were Bella something or the other and they were ridiculous, so after a year, I canceled the service. But, then I saw the different name and thought perhaps they've improved along with their name change and the new app. No such luck, previously when they were Bella, they got so much money from me for their subscription, but they won't get it again. I have called my bank and disputed the subscription fees and the payment for the product never shipped. And, they better try to change their name again because I'm going class action with this for breach of implied contract. I have all my documents, screenshots, and emails from the first encounter all the way to current. They are such cowards, they can't even allow responses via their broken zendesk chat system. Then again, they probably have not paid their zendesk monthly subscription, but heck they should, they've ripped enough of us off and should be rolling in the dough.