I ordered an arrangement for my sisters birthday on the morning of her birthday because they advertised same day delivery. Later that day I receive an email stating they cannot deliver. I call and was told, the local florist delivery in the am and i missed it. They took off the shipping charge, upgraded the order and said it would go out today. Today I get another email saying they could not deliver. TOTALLY UNACCEPTABLE WAY TO DO BUSINESS. After calling and trying to get a manager on the phone (never happened) I cancelled my order and went elsewhere. If you want your arrangement sent same day,,, DO NOT USE FROMYOUFLOWERS.