Tracey H.

I've been ordering from Amazon for years and they are great. You can get virtually anything. Sometimes it's just not worth the bus fare to go to town, better to order from Amazon and have it arrive to your door. They have been quick to respond to any problems even with private sellers and refund or replace. I always check reviews from private sellers before buying and never go for anyone with a rating below 96% positive. Returns are easy. I've recently subscribed to Amazon prime, thought I would give it a go for a year. I'm loving it. Lots of TV shows and movies, as good if not better than Netflix, free kindle books, and free music with Amazon music and best of all you no longer need to meet the £20 threshold for free next day delivery. All that for £79 a year, what's not to like

This company scammed me a few years ago. After a couple of successful orders I orders a product which didn't arrive. Had several phone calls from what appeared to be a lovely man saying he was sending it special delivery. Never arrived. Asked for a refund he said he would refund and send me the order free... no refund, no order. Seems they are still up to their old tricks. I eventually got a refund from the bank. I just wonder why or how they are still trading. Seems their MO is send a successful order to lull you into a false sense of security then scam you. Don't be fooled as many here have been
*P. S Again a warning do not be taken in by the rather conciliatory reply below, since leaving the above review happy smile have contacted me 14 times culminating with a threat saying that I have been reported to the authorities stating that I am guilty of fraud and deception and trying to get free products from them. I have never requested anything from them I simply wish to warn others. I feel I am being bullied in order to remove my review. I welcome any action they wish to take as I have copies of all corresponds and have in fact now located my previous order number and emails and my bank also had a record of the refund they kindly gave me for non reciept of goods. Happy smile please leave me alone.