Disgusted by the quality of the dress we received. The zip was too short so my daughter could not begin get into it even though it had been tailored to her measurements. The fabric was completely creased up and it arrived scrunched up in a plastic bag with no paperwork. The dress has no tags so we don't even know if it is a returned or new garment at all. The hem goes up and down and the binding inside is not fixed so it has bunched up. They say that we are not entitled to a refund and have only offered 15% and yet it is truly not fit for purpose and cannot be worn. We even sent photos as proof of the problem. My daughter was so disappointed and we have had to rush around to find a replacement for her prom. I would NEVER recommend chancing on buying a dress from this site.