tracey c.

Should be 0 stars. I ordered a personalised music box at the beginning of may. It took 8 weeks and a threatening email to them before they sent a broken one. I emailed them yet again, and have now been told I will have to wait until SEPTEMBER for a replacement. That will take it to 5 months of waiting for one little box. This was a birthday present from my parents to their granddaughter, so she has had to go without her present now. They are quick to take your money but not so to sent out their orders. I have emailed trading standards about them, and hopefully they will shut this shambolic company down before anyone else loses their hard-earned money. I doubt I will get my money back or even get a replacement in September. They barely answer their emails. They are con artists. DO NOT BUY ANYTHING FROM THIS COMPANY!