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Tracey C.

Contributor Level

Total Points
85

1 Review by Tracey

  • Rosegal

7/15/14

Purchased several items from this site. Three of the items were a one size fits all size. Two of the items are absolutely gigantic, I am a size 12 and they are absolutely huge. The third will not fit my size 4 daughter since it is so small. Also the color isn't even close to that in the picture. I asked for a return address and was told they would give me a discount code. Save yourself some time and frustration, do not order from this company!

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rosegal r. – Rosegal Rep

Dear Tracey,
We want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Maybe the sizes you chose were not fit. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
We will be very appreciate it that if you can tell us your full order number(invoice ID, it start with Z or ZZ and there are 16 numbers), we will deal with it for you.
Best Regards
Rosegal Customer Service

Tracey Has Earned 5 Votes

Tracey C.'s review of Rosegal earned 5 Very Helpful votes

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