The website i ordered my boots from is www.uggaustrialian-uk.com. I received my boots on Wednesday morning... in total, i waited 13 days. I can assure you that these are genuine as i also have a pair that i bought from schuh for myself and compared them (from this website, i ordered for my 2 daughters)and they are identical. Must say though that i did STRESS until i received them and that was due to all the bad comments from other people. Anyway, in future, even though the boots are great, i will only buy from a shop.