I blame myself for dealing with this company. I've had issues in the past but I was able to get response which made me try them for the last time. My order was placed around Thanksgiving and I needed the order out by the following Friday. The following Friday night after Thanksgiving when my clients needed the shirts is when my package was delivered. Unsatisfactory. I emailed them several times asking where was my tracking number never got anything. I had to go out to buy 81 shirts so that my clients could have their shirts when promised. Now i have shirts I do not need. Needless to say I can not get a refund but a coupon that I dont want because I will never order from wordans again.