T p.

Customer service reps are great and try their best to be helpful. However, their inventory system is a disaster. Had to order a sweater three times because I kept getting notices that it was not in stock. When I called, they acknowledged a problem with their inventory control and the incorrect emails that I have been receiving. Got the first order, assumed the problem had been corrected and ordered an additional item. Now I have the same problem as I got an email saying it was not in stock. Called again and it is in stock. Don't waste your time trying to order something. Their system is a mess but kudos to the customer service reps. They are so patient and so nice.

- They improperly filled my order
- They forgot things on my order
Then I find out that in ADDITION TO THE SERVICE CHARGE on the website, which is for the shopper, you are expected to also tip the delivery person.
Also, prices are higher than if you shopped in the store. Too many variables add up to a too high price!
This was my first order for which there was no delivery charge. So if there was a next time( there will not be), there would also be a delivery charge.