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My first time ordering with them and I purchased 4 jeans in a size 11. All of them fit wonderfully. So, a month later I decided to order more jeans. Ordered two pairs and this time the same size 11 ran like a size 7! I could barely pull them up over my thighs and I'm the same weight. Went to ship them back and shipping was $16! Total ripoff. Complained and asked them to reimburse me for shipping because clearly the jeans were not sized correctly and all I was got were emails stating they're refund policy. Will NEVER buy from the again.
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Fashion Nova why are you doing this to people. If i had come to review section i would never had...
My last order was canceled due to the discrepancy between the shipping address and the billing...
We apologize for this unpleasant experience, we understand where you're coming from and thank you for addressing the issue. We value our loyal customers and would love to rectify this situation. Please email me at help@fashionnova.com