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If you go through their Live Chat to cancel your account DO NOT put the word 'cancel' in your reason for contacting the company. I believe they transfer these requests to a department with less staff on chat, and it takes way longer.
I wanted to cancel my subscription today and initially wrote that my reason for contacting support was to 'cancel my subscription'. I waited around for over an HOUR and it never connected me to an agent, it remained busy. I closed the chat window and started over by just saying 'account inquiry'. I got an agent in exactly 4 minutes.
Tosha H.'s review of Fabletics earned 5 Very Helpful votes
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It was ok. But it's hard to stop the membership and it's ridiculous and they took my money and...
Hello Tosha,
We sincerely apologize if you are not happy with your shopping experience. Please Allow us to contact you within 24-48 hours to make things right.
Best,
Sherry