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I order mermaid tail blanket oct 26.2016 but until now i didnt recieved yet my item, according to the email i recieved, i will get my item within 15 days, its more than 15 days since i purchased the item, i wish i read the reviews and comments before i purchased at dresslily.com lots of people complain about thier order that they never recieved the items, but they paid, what is wrong in this co.? Is this fraud? Just asking,
Toronto C.'s review of DressLily earned 18 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Toronto C,
Thank you for your important feedback.
Dresslily can be contacted 24/7 via our Support Center and Live Chat. If you cannot reach us immediately, please leave a message and we will get back to you within 24 hours.
All of our items have varying shipping times based on the shipping method chosen by the customer during check out. We ask that customers choose the correct shipping method to meet their needs.
For more details, we have state the detail information and solutin in tyhe ticket, could you please check it and offer us a reply?
We are really sorry for all the inconvenience.
Dresslily Customer Support Team