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Tori E.

Contributor Level

Total Points
82

1 Review by Tori

  • Sephora

9/19/18

I bought approximately $4,000 in products. Yes, approx $4,000.
I tried to return 2 products about 2 weeks later and I was told that I cannot return them.
In fact they said I cannot return anything until after 365 days.
Yes, you read that right. I called the # they asked me to call. I was told I cannot escalate the call because there is no one higher than the person I spoke with who by the way barely spoke English. I called again, another similar accent, same story.
Simply awful. I would give them a 0 if I could.

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