Tori B.

I bought something that was edible and it made me sick-long story short-I requested a refund and seller would not refund. I appealed to Etsy- which wasn't easy as they make it HARD to find anything on their website for instructions on filing a complaint. Anyway I had to ask TWICE for them to investigate. When I finally got their response, it was OBVIOUS from their language that they didn't have a clue as to what the problem was even though I articulated it thoroughly in my complaint! They ruled against me and closed the case. What idiots! Sad for the good sellers on Etsy but I will NEVER shop on Etsy again-ever! Ebay is ten times better.