TONY W.

AMERICAN EXPRESS REALLY SCREWED ME THROUGH THIS NATIONWIDE PANDEMIC EMERGENCY! THIS ACCOUNT WAS FOR A $800 YEARLY FEE(2 CARDS) PLATINUM CARD AND LOAN. CARD WAS $0 BALANCE.
I LIKE MILLIONS OF AMERICANS WAS HAVING TROUBLE PAYING CC BILLS DUE OFF BEING LAID OFF FROM TO THE COVID 19 EMERGENCY IN MARCH. AMERICAN EXPRESS LET ME DEFER MY PAYMENTS FOR 4 MONTHS. I KNOSW THIS SEEMS LIKE A GREAT THING IT WASN'T FOR ME. AFTER THOSE 3 OR 4 MONTHS AMEX GOT GANGSTER AND STARTED DEMANDING PAYMENTS NICELY AND WHEN I ASKED FOR ADDITIONAL HELP THEY REFUSED. I ASKED IF THERE WAS ANYTHING ELSE I COULD DO, THEY OFFERED A SETTLEMENT FOR MY BALANCE. I WAS TOLD I HAD 2 WEEKS TO THINK ABOUT IT, I DID THAT AND CALLED AMEX BACK TO ACCEPT THE LOWER SETTLEMENT PAYMENTS. AMEX GOT ON THE PHONE AND HAD NO IDEA WHAT I WAS TALKING ABOUT AS MY ACCOUNT WAS NO LONGER IN THEIR SYSTEM. IT TURNS OUT THAT RIGHT AFTER OFFERING ME THE SETTLEMENT AND THE WEEKS TO THINK ABOUT IT THEY IMMEDIATELY SENT MY ACCOUNT TO ALLTRAN COLLECTIONS SUBSEQUENTLY RUINING MY CREDIT. MY SCORE WENT FROM 670 TO 520. AMERICAN EXPRESS THE COMPANY HAS SHOWN US DURING THIS NATIONAL EMERGENCY THAT THEIR CUSTOMER / CARDHOLDERS MEAN NOTHING TO THEM. DON'T EVER EVER APPLY FOR ANY AMERICAN EXPRESS CARD. I HAD MY WIFE CLOSE HER CARD ACCOUNT IMMEDIATELY. THANKS GREEDY CAPITALIST PIG AMERICAN EXPRESS, I HOPE YOUR COMPANY FAILS DURING THESE HORRIFIC TIMES AND RUINS YOU LIKE YOU DID MY CREDIT.
LET YOU AND YOUR FAMILIES DECIDE BETWEEN BUYING FOOD AND PAYING CREDIT CARD BILLS.