Five failed attempts to deliver over five days and still not received - appalling service. They dont derve any star rating or rating should be minus stars but not permissable. About time the Company was investigated for its incredibly poor trading standards.
Order valued £350 was out for delivery on 2nd January but still not received on 7th January. Similar packages received next day with no problem. Address is correct as per Royal Mail and located easily by every other courier used. Attempts to deliver have now been made on 4 days in a row. Eight attempts via Yodel Chatline to expedite the package have all proved useless and not helpful at all. No direct contact possible with Yodel but it appears that the chatline is very remote in S. Asia by the names given. Not the first time I have had problems with Yodel Norwich Depot. My advice - AVOID YODEL like the plague.