I booked a hotel reservation on their site. Cancellatio policy stated full refund if cancelled within the same day as booking. I cancelled the reservation within one hour of booking. Now they refuse to refund the full amount. They state their policy is never give full refund. They are keeping over $400 of my money even though I cancelled within the timeline their site stated. This is wrong and unfair! Very bad business tactics. Do not trust this company with your business nor money.