Began charging $49.00 per month without notification. When I called to complain, they refused to cancel the charges, and said that it was my fault for not receiving the e-mail. You have to call during California business hours, but it redirects you to HORRIBLE customer service out of India. The rep that I spoke with said that he would cancel my account and refund only the last months charge. However, he did not refund any charges whatsoever. I will be writing to their corporate headquarters, and or tracking down their CEO Harrison Barnes (If that is even his real name).
BTW, their customer service number is difficult to find on their site, it is *******810