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Tony J.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Travel, Real Estate

Member since June 2019

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1 Review by Tony

Be warned that that if things go wrong when booking accommodation then the so called Customer Support Department will fight you tooth and nail to avoid any refunds. I got debited the cost of an apartment after being told that my week was unavailable. It took 10 months and a lot of work to take out a small claims court action before I eventually got a full refund of my money. During this time they made a number if untruthful claims about the booking and did what they could to prevent a refund. Be Warned and if you do use them them make sure you keep all evidence and note any phone calls.

Tony Has Earned 2 Votes

Tony J.'s review of HomeAway earned 2 Very Helpful votes

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