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1 Review by Tony

HomeAway

HomeAway

6/25/19

Be warned that that if things go wrong when booking accommodation then the so called Customer Support Department will fight you tooth and nail to avoid any refunds. I got debited the cost of an apartment after being told that my week was unavailable. It took 10 months and a lot of work to take out a small claims court action before I eventually got a full refund of my money. During this time they made a number if untruthful claims about the booking and did what they could to prevent a refund. Be Warned and if you do use them them make sure you keep all evidence and note any phone calls.

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