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Tony H.

Contributor Level

Total Points
80

1 Review by Tony

  • NorthAmericaHVAC

8/23/18

Thought I purchased two Trane chiller circuit boards. Well, I thought I did. Silly me, trusting the description as well as pictures of the actual part that I wanted but got nothing remotely close to that. Board is obsolete but still in circulation so I figured I would check Ebay for an OEM exact replacement (stated in the description) but instead received a retrofit replacement for the board (could have got it myself from Trane if I that's what I wanted, thanks guys.) Bottom line is stay far far away from this company and save yourself the headache. This rag tag company is just a middle man that reaches out to manufacturers and posts the most misleading item descriptions I have ever seen. It is literally like a monkey is in charge. Oh and one more thing, good luck trying to reach a human via phone... ha! It's 2018 but nope! Was told that customer service can only be reached by web chat or email. You literally cannot make this stuff up.

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