Thumbnail of user tonyd36

tony d.

3
Level 3 Contributor
Florida, United States

Contributor Level

Total Points
1,221

11 Reviews by tony

  • Airbnb

12/18/20

Anyone who has real estate to rent or who wants to rent something would be out of their minds to use this company. I have been waiting for a call back for almost three days with no resolution in sight. If your goal is to frustrate customers and make them angry Airbnb gets 5 stars. If the goal is to resolve problems, there is no rating low enough. 1 star is way too much. DO NOT USE THESE FRAUDS!

  • eHarmony

10/10/15

No one at this company seems to care about the bad reviews concerning signing up for a new account. When I try to send an email about this the software just loops back to the home page. When I try to sign up it says my email address is already in use, which it is not. When I request the password associated with my email address I get no response. If they don't provide customer service for sign up, their customer service for existing customers must be abysmal.

  • Otel.com

11/30/19

A scam operation. It appears the they make their money by keeping what you pay and not passing it on to the hotel. I cancelled a reservation a week ago which the hotel says is fully refundable, but they had not received payment. These guys are trying to hang onto the money and not pass it on to the hotel. My bad for not reading all the other bad reviews. When I told them I would post bad reviews if they didn't notify the hotel of the cancellation they said they had passed my money on to the "hotel supplier" but they refused to tell me who that might be. They won't tell me why it is not refundable when the hotel says it is.

  • Uber

11/27/15

The meager savings you get are not worth the hassle of trying to use this stupid system.
Take a real cab or shuttle.

  • StubHub

11/13/14

I had four tickets listed for sale on StubHub for World Series game 6 in Kansas City. At 7:41 on October 28th, the day of the game, two of the tickets sold. Due to a software glitch all four tickets were taken off the buyers' view and no tickets were showing available in my section. I checked that section many times and there were never tickets available for sale the entire time (until 8:01 when I relisted them, but it was too late for them to sell). StubHub refuses to produce any documentation showing that buyers could see my tickets and they refuse to admit there might be a glitch in their system. I have made many calls an emails about this issue and finally talked to Justin, a supposed manager at StubHub. I asked him if he wanted to keep a long standing customer who has never had a complaint over many years and he told me to take a hike. Until they investigate their software problem this could happen to anyone who might want to split their tickets for sale. Beware

Tip for consumers:
Use another reputable site to buy and sell tickets. StubHub no longer cares about their customers.

Service
Value
Quality
  • DressMePlus

12/19/21

I placed an order back in November for a Christmas gift. They were very happy to take my money, but that was the end of any contact. No valid order number, no valid tracking number, no receipt, no customer service phone and no response to email

Tip for consumers:
Avoid this place

  • Target

11/6/18

I ordered a vacuum cleaner online and entered my new address. They did not propagate the address to shipping so it went to the wrong address. They reshipped the item and it arrived in a damaged box and appeared to have been a previous return because it had no manual and was missing the charger/cord. When I called the agent argued with me because it is a cordless machine and he said it has no cord - but of course the charger has a cord. When I talked to another person they said I could return it to a store and get a replacement which they assured me was in stock. I drove to the store which was not the closest for me, and they told me they do not have it in stock after all. A waste of time. No wonder Amazon is so popular!

  • US Postal Service

2/18/24

The post office does not allow forwarding of mail for more than 30 days so I was forced to enter a temporary change of address. The last mail I got was on Dec 20th 2023 and today is Feb 17th 2024. I am in desperate need of my mother's death certificate and all my tax documents and some paper checks. NO ONE at the local post office cares and they just shrug their shoulders. I stand in line and wait for a supervisor and have talked to three different ones who all tell me they will call me after talking to the carrier. Not one phone call to date. UPS, FEDEX and Amazon are all able to deliver, but the post office somehow cannot even find a letter I mailed to myself locally.

Tip for consumers:
find an alternative

Products used:
nothing

Service
  • SeatGeek

4/30/23

I am trying to list tickets for sale and the website just goes in circles. There is NO customer support phone number to help resolve the issue. HINT: Your software is not that good and now and then there is an issue that requires human intervention. Good bye SeatGeek. Hello StubHub

Tip for consumers:
No Customer service. Terrible way to run a service company. Hope you go bankrupt

Products used:
NONE

Service
Quality
  • Hotwire

3/15/23

I have been a loyal hotwire customer for many, many years and had always been happy with their products and services until very recently. In two cases they have done a bait and switch and booked me into a hotel that is not on the list of possible hotels and also not of the same quality as the listed hotels. I made a reservation from a list including the Hilton Garden Inn which is in the class we were looking for. When I made the reservation I was assigned a Hilton Homewood Suites room, which is not near as nice as the Garden Inn.

Tip for consumers:
Don't use

Products used:
Homewood Suite

Service
Value
Returns
Quality
  • Mlb.tv

8/27/22

This is what they advertise

MLB.TV® - Official Site - The Home of Streaming Baseball
Ad·

"Catch Every Regular Season MLB Game on Your Favorite Supported Device"

But it is not true. They blackout even out of market games now and you have to get another subscription. RIPOFF

tony Has Earned 21 Votes

Tony D.'s review of StubHub earned 3 Very Helpful votes

Tony D.'s review of eHarmony earned 4 Very Helpful votes

Tony D.'s review of Uber earned 3 Very Helpful votes

Tony D.'s review of Target earned a Very Helpful vote

Tony D.'s review of Otel.com earned 3 Very Helpful votes

Tony D.'s review of Airbnb earned 5 Very Helpful votes

Tony D.'s review of DressMePlus earned 2 Very Helpful votes

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