For almost 10 years I created calendars for family and friends. I am a photographer and include a variety of photos and I add funny holidays and trivia to each day on the calendar. This year, when I added the holidays, the website refused to display the data and I could not complete the calendars. I repeatedly contacted Customer Support about the issue and they repeated told me that their engineers were working on the problem. They promised to keep me apprised of the situation and they failed to do so. After months, the website still did not work, and I could not complete and proof my calendars. I spend MANY hours creating these each year and Vistaprint could not even take the time to test, debug, and fix their website. I am so frustrated with Vistaprint. As a software engineer I know that this is probably not a hard problem to fix but Vistaprint seems either unable or unwilling to make their website work. I could not review the calendars and Vistaprint agreed to send me a free calendar as a proof. They promised it by 12/11 and on 12/12 I emailed them for a status. They told me that I should receive it by 12/20. There is now NO way for me to have calendars by Christmas even though I started them in October. The Vistaprint website did not work, they had months to fix it and they didn't, and their customer service was some of the worst that I have experienced with any company.