Tony C.

Appalling servie and first time I have had a problem with online shopping. I ordered a safety helment for my son to take on Geology field trip to Sicily. As at 10 April order is still in 'processing' status. Money taken from credit card on day of order. Phone number on email order confirmation is unobtainable and 0844 number on website is answerphone. My emails have not been answered. Subsequently have seen customer feedback so have little hope of ever getting the item ordered or money back. If item is not delivered or emials replied to within another week I shall be putting matters in the hands of my credit card company to effect a refund and notifying Trading Standards in the hope that this company and its website will be shut down immediately. It also trades as Teknovate Limited.