To start with, I had a lot of concern spending this much money on a site to get my IPhone unlocked and I was defiantly nervous about it.
First off, if they would have been able to unlock my phone, I would have given them 5 stars. After making payment, I was notified that it would be at most 30 business days for the phone to be unlocked, which was fine by me. However, after the 30 days had passed, I had not heard anything from them. I send them an email and they got back to me the next day which was good. There seemed to be some issue with the order and it could take up to another 30 days. This did not help my confidence, but they gave me a choice of continuing on, or getting a full refund. Not being sure about this company, I chose the refund. It was explained to me that it could take 5 business days for the refund to be processed, which was again fine by me. However, the refund did not show up, so I contacted them again. I was told that there were issues with PayPal, but that it would be there within 24 hours. 3 days later, it was still not there. I contacted them again, and they responded quickly letting me know that for some reason they were having issues refunding money to my account automatically. They then did it manually, and it showed up immediately.
I'm now a believer in this company in that they are honest and trustworthy. It was unfortunate that they were unable to unlock my phone, but the fact that they were good enough to refund my money means that I will try to use them again in the future. With all of the scams out there, one can never be to sure, but this company is real and they stand behind there word.