Thumbnail of user tonyaw55

Tonya W.

Contributor Level

Total Points
80

1 Review by Tonya

  • Fanatics

6/18/19

If I could rate no stars
If I could rate no stars, I would! I was treated awful by this company, do NOT believe their web site that they have 365 day easy returns, it is a LIE! They delivered a vest to my son at college, it took several weeks. It was not the right size, so I went to return it thinking, no problem it clearly says 365 day easy returns, NO WAY! It was over 30 days so they would not let me return it, is that 365 days, NO! So, I called customer service, the lady was so stupid and so rude, she screamed at me so I asked to speak to a manager, I spoke to Tamara and she was just as bad, she raised her voice and was also RUDE! They didn't help me at ALL! They were awful! They lost a customer for life! Do not buy from them! They are crooks! They treat customers like trash and they lie! It says Commited to total customer satisfaction, that is another LIE!

Thumbnail of user erinf11
Nigel P. – Fanatics Rep

Hello Tonya, thank you for your feedback! We are so sorry to hear about this experience and would love to work with you to get this resolved. Please reach out to us here via private message and provide your email address and we would be happy to work with you to find out what went wrong with your purchase. Thank you again, we hope to hear from you soon! Sincerely, Julian

Tonya hasn’t received any votes.

Tonya hasn’t received any thanks yous.

Tonya doesn’t have any fans yet.

Tonya isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user maryg3978
Mary G. reviewed Fanatics
4/13/24

The item I ordered ( birdhouse) on March 2 has not arrived. ( waiting for one month). It seems...

Thumbnail of user belizeg
4/13/24

This will be my last purchase with this company, worst customer service and they will not make...