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Tonya S.

  • 1 Review
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Experience: Computers & Technology, Entertainment

Member since October 2020

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1 Review by Tonya

10/2/20

Waltr2 is garbage. It will stop working after 30 days and they won't refund your money. This product is dependent on iTunes and stops working after apple does updates. You can't use it till they send out an update, which they don't tell you. Will refuse your refund and your stuck with the garbage of still having to deal with iTunes. Dishonest company. Don't waste your money.

joshb517
Josh B. – Softorino Rep

Hi Tonya. We're very sorry to hear that you've had such an experience. We strive to be the most honest company. And we never cheat our customers. The latest release of iTunes from Apple had some changes that we've fixed now. And the latest update for WALTR 2 has this fix. I assume the support team offered you an alternative solution while the dev team was preparing the update — and this alternative solution was to install an older version of iTunes. That older version of iTunes had mobile drivers that allowed WALTR 2 to read your device properly. You would not have to deal with iTunes at all. Simply install it to make sure the iOS device drivers are there. In any case, please give us another chance. We'd love to fix this — whether it's to find a way to provide you with a refund or help you get WALTR 2 to work smoothly as promised. You can contact Josh.

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