Tonya P.’s Reviews of Berrylook & more

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Women's Clothing

12/5/19

In the website all the products look so beautiful
I bought 1 pair of shoes and 1 pair of boots, i spent around $68.00 (i paid in pounds)
When they arrived they look so cheap and didn't fit me, so i contacted the c. S. support and they told me that for a refund i have to send back and "The return shipping fee shall be paid by customer."
"we do not accept any returning packages through DHL, FedEx, UPS or any other expedite shipping methods."
What?

Or otherwise i can get a voucher or a refund of $22.00 (less than half)
It's more or less 1 week that I'm dealing with them and each time answers a different person.
DON'T BUY ANYTHING FROM THEM, YOU'LL JUST LOOSE MONEY AND TIME
WORST EVER

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Berrylook B. – Berrylook Rep Over a year old

Dear customer,

We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience
We do love to help you, but could you please provide us your
Order number? And the problem with your order to review@berrylook.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly.

Thank you and Have a nice day!