I bought a post surgical bra and it was the wrong size. Over 40 emails later I had still no information on how to return. I was later then told I would be given a store credit. When I emailed him back place an order with the credit I got no more replies. So now I have 2 bras I will never at $40 a bra and no store credit I can find. Not having a customer service number to call and talk to a person is ridiculous. I do not know how they can make the claim easy returns. Worse experience ever. Do not order from them.