I purchased aTB McGraw leather hobo handbag at Nordstroms in 4-2018. By 8-2018 I had gone through 3 exchanges of the same style bag. The gold grommets where the metal hoops are located for the shoulder straps pop out after about 3-4 uses. I returned the first bag through the mail, for the 2nd and 3rd I went into the store. Two different store clerks told me TB handbags are hit and miss regarding quality and are notorious for being returned due to quality issues. Will never buy anything TB again!