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Filed better business complaint on 5/27 for outstanding missing payment. Proof of usps tracking confirmation and signature by their lockbox Remitco shows. Then they emailed on 5/29 from Mr Cooper saying we will review by 6/15. Still no resolution. Do not trust them with your mortgage. They blocked payments from my account.
Mortgage sold right when first payment was due. No previous obligations thT were discussed at closing with other lender were upheld. Not applying my mailed payment in March and applying to account. But its usps tracking confirmation they signed for it. Wasting my time with automated calls. Then advising when they call me research is being done hang in there. But payment still outstanding not cashed. And in April they wouldn't let me online or over phone make a payment.
Toniece A.'s review of Mr. Cooper earned 31 Very Helpful votes
“This is a criminal identity theft ring posing as a mtg servicer. They bought my perfect credit score and turned it into garbage. The AG now has my case. They're going down, down, down. I do all on paper, not hackable.”
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If I could give it zero stars, I would. I only have one reason for the poor review: they have...
Well Mr Cooper handles insurance claims pay outs terribly. I would of never had my house done if...
