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I placed 2 orders consist several items.
They sent the item one at a time; at the end I did not receive all of the items.
Sent e mail to *******@gmail.com with no RESPONSE at all.
Cheap but not honest...
Toni D.'s review of NewChic earned 2 Very Helpful votes
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Dear Toni.
Sorry for the trouble. If you have any questions about the order, please contact us by Live chat or service@newchic.com. We usually reply to your email in 24 hours ( weekend: 48 hours). If you didn't receive a response, please check your junk mail? Maybe the email was there.
Sometimes, there are uncontrolled factors that may cause longer time to arrive. We are trying to improve our shipping service as well. Hope you can understand.
Besides, newchicdapp@gmail.com is used for collection, so you will not get a response.
Best regards,
Newchic team.
Dear Toni.
Sorry for the trouble. If you have any questions about the order, please contact us by Live chat or service@newchic.com. We usually reply to your email in 24 hours ( weekend: 48 hours). If you didn't receive a response, please check your junk mail. Maybe the email was there.
Sometimes, there are uncontrolled factors that may cause longer time to arrive. We are trying to improve our shipping service as well. Hope you can understand.
Besides, newchicdapp@gmail.com is used for collection, so you will not get a response.
Best regards,
Newchic team.