Toni C.

Ordered an Oregon branded bar/chain combo from this outfit through Amazon and they sent me a Timber Ridge - chinese junk - bar/chain combo instead. When applying for a return through Amazon - I got an email from N. A. HVAC saying that the product they shipped was the same quality and function. I could return it and they would waive the re-stocking fee (real nice of them) but that I had to pay the return shipping/insurance which was NO WAY. I ended up getting Amazon involved with an A-Z guarantee to have them contact this trash to send me a pre-paid label which at this point is still on going. I'm sure Amazon will make it right no matter what - but watch this 3rd party outfit when buying through Amazon in the future.