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Toni C.

Contributor Level

Total Points
83

1 Review by Toni

  • PerformanceBike

6/10/16

I have ordered from this site many times before since we do a lot of biking but I won't order from them again. I ordered a pair of sunglasses on sale for a friend and when they did not arrive I called and they said there was no record of the order so I ordered them again. Two weeks later I checked again and they said they had no order so, like a fool, I order them again. They still didn't arrive so I brought the friend a nice pair at the local bike shop. They finally arrived six weeks after the initial order AT FULL PRICE. Customer service was extremely unhelpful and quite rude. Mistakes happen and if they had made any attempt to help I might have continued buying from them but as it stands now I won't. Basically if you buy from them it may or may not arrive and if you need to return it or have a problem good luck. Just to annoy me more they spam me constantly and unsubscribe won't work.

Toni Has Earned 1 Vote

Toni C.'s review of PerformanceBike earned a Very Helpful vote

Toni Has Received 1 Thank You

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Dennis S. thanked you for your review of PerformanceBike

“Same here, i bike and buy a lot, but after experiencing there rude, superior, customer service, i will try to avoid them now.”

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