Toni B.

I ordered 3 meals for two, and this was my experience. #1 Chili-Lime Salmon. The Salmon was good, but was only accompanied by roasted Chayote with a bit of cheese on top. No starch of any kind in the menu, and really not filling enough for dinner. #2 Tex Mex Turkey Stuffed Peppers. Once again, good, but the 1 1/2 Poblano stuffed peppers were the entire dinner, leaving us hungry again. #3 Goat Cheese Encrusted Chicken. Very bland and boring, but with the accompanying roasted potatoes and mashed carrots we did get enough to eat. The recipes were not accurately written, (as in 17 minutes to bake an entire chicken breast?), so timing was dicey, and all of the menus took longer to cook than stated. All in all, not a complete disaster, but there are much better services out there.

My first box from plated was 4 meals-2 persons. When the box hadn't arrived by about dinner time, I called, and they could not even track it, and advised me to go to the store for dinner supplies for that night. First meal was barely edible, due to way too much lemon juice included in the recipe. (About 1 1/2 lemons in each serving.) The second meal was very good, BUT they sent peanuts to use in the Pine Nut Encrusted Salmon, resulting in a 30 mile round trip to shop for Pine Nuts at the nearest store where they were available. Phone calls were made, and refunds, and credits were given, but the "credits could not be applied until the next box, even as they charging for the delivery. I'm still waiting for the refunds... I'll get back to you on that. There are some good meal kit services out there, but Plated is not one of them.

This was my first experience with meal kits. I was delighted with the packaging of the ingredients, and the freshness of most, with the exception of a few wilted salad greens, and the Mango which was too green to be usable. Fortunately I had a ripe Mango on hand to 'save the day". Plenty of delicious food for dinner, and it was FUN!

Excellent, Organic food. The problem I did have with them is their delivery service, which reserves the right to deliver up until 8:00 PM, unlike UPS and FedEx which deliver by 5 or 6 PM. This is way too late to start dinner, and way too late to be accepting deliveries. Very pleasant customer service.