Tonia D.

I had cheapoair book a flight for me, my husband and brother in-law over the phone as their website was not allowing me to, because I booked flights with them already for different dates? Very strange they won't allow you to book more than 2 flights online. It's almost as if they do it so you have to call them so they can try to sell you a more expensive flight. They got the birth dates wrong which I immediately pointed out as we were on the phone with them when the email was sent, and was told that it would be corrected asap and I should get an updated email within the hour... it's been 2 days... I tried calling and now they said it's no big deal and that it isn't their problem to fix... they were the ones who entered it incorrectly in the first place... and now I am reading these reviews and it scares me because I booked a total of 15 flights through them and do not wish to be stranded in Europe because they decided to not take care of the customers properly.
***** Update - July 21st
I did ask them to correct this on more than one occasion, first time being the exact moment they had made the error, and I simply get the run around and now I am told to call Ryanair myself on my own dollar, since this is a long distance number from where I am and simply cannot connect to Ryanair as the number I found doesn't work. Completely frustrated and disappointed that nothing has changed in nearly a month of me chasing this. I still have not gotten an email confirming that these changes have been made.

Can CheapOair take responsibility for their mistake and rectify the issue? Doesn't seem like it, nor does it seem that they care... take your business else where. Classic bait and switch with prices and horrible customer service.