Tong Z.

I rented a car from this company at San Francisco airport. I waited for 50 min for the driver to show up after I called them for pick up. By the time I get there at 10 pm, I got a 10 year old car, instead of what I reserved. The facility in South San Francisco is like a junk garage. It is dark and unsafe at the night. The car is smelly and so old the front bumper failed off. FlightCar insisted to get it toll back instead to have it checked by a garage close by. One month later, they charged me $2700 for "subscription fee" to my credit card, without any communication. When called, they said the associate didn't know what's going on and said they will call me back in 24 hours. I never received the call back until today (five months later). The company is not an official rental company, so my credit card company will not accept the claim.