Toneee D.

Indeed is an amazing service for employers. The simplicity of its interface is brilliant, but don't let that full you; Indeed has integrated helpful features to help employers really find good talent.

The absolute most useful feature is the automated phone screening. Much of our staff telecommute and work outside of traditional business hours. The automated phone screening allows my HR personnel to listen to responses anytime, making it an invaluable convenience. The four questions work for virtually any job position and requests are simple to dispatch and retrieve. Indeed's reliability is appreciated since it is an integral part of our screening process.

The second most useful feature provided by Indeed is email template capabilities. While there is a small learning curve in terms of how to save and overwrite templates, it boosts efficiency several times over. We have several templates that request candidates to clarify certain information, remind them to complete tasks such as the phone screening and more. Indeed even tracks conversations and allow direct threaded replies. This allows our personnel to continue the conversation across shifts because one staff member can simply review the entire conversation- something email cannot do without sharing an inbox.

Indeed has been invaluable to the success of our new pilot program, called the Virtual Contact Center, an initiative designed to help more Americans answer the phones from home for our Fortune 500 clients. So far we have been able to review over 1,000 interested candidates, although we only have 40 part-time positions available. Indeed has been our single solution for talent acquisition and has proven itself as indispensable to our recruitment process. We recommend Indeed to any employer looking for a solution to find and manage great talent!