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Tonda S.

1 Level 1 Contributor
  • 3 Reviews
  • 1 Helpful Vote
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Experience: Travel

Member since November 2018

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3 Reviews by Tonda

I paid for the delivery of the free trial offer which was only $6.90. A month later I was charged $89.95 on my credit card.
I called to ask what the charge was for. She talked over me saying what do you think of the product. I told her I did not want it and I wanted a refund. She said I would receive an email with refund instructions I never did.
The second month I received my bill and was again charged but this time 95.00 for (1) jar. I called and was told I had received an auto-ship of the product. I told her that I had not and that I did NOT want any Complexion MD anti-wrinkle cream. I argued with the person on the phone who refused to give me a refund.
She said I was on the subscription I said cancel it I never ordered it.
Now I have 2 jars I never ordered ripped off for 184.95. It is advertised as a trail for 6.90.
I purchase two pairs of shoes, they came really fast and packaged nice. BUT they did not fit I email to return shoes this is my reply from them: I feel quite pity to hear you were not satisfy. Too expensive to mail back give to a friend. I wear size 11 not too many of my friends wear 11.
I thought I was on Tripadvisor I always book my travel on this safe site. I booked my hotel I always stay. When I printed out the confirmation it said Cancelon. I thought "what is this my hotel is cancel?" The reservation was for more then the other sites I had just been on. I went on line to see what Cancelon was and I got all these BAD reviews. I was so scared that I had just lost 300.00. I called my hotel right away, I asked them if I had an reservation and if it was secure.
They said it was through a 3rd party but it had been made. I went back into the site to see what could of happen. I notice when I went into the Tripadvisor to make reservation the screen took me right off the top of the page down to the middle. This was a steal from the heading so I would not see that another site grabbed the site. I had no idea it took me off Tripadvisors page until I printed out the confirmation. I went onto the scam page and this site does it to all the hotel sites not just Tripadvisor. Priceline is another company that has a bad reputation and I see they own this site.
BEWARE just because Cancelon finalized it does NOT mean your hotel has a confirmation at all.
The way I understand it Cancelon purchases rooms, they do not book your reservation until someone cancels their vacation and then they buy out their loss at discount price and then give you their reservation. You get booked when someone cancels their vacation, that vacation gets resold and Cancelon buys it for cheap and then they book your trip. I was lucky I was not out of money or it could of been a whole week, I had book for just two days.
Cancelon S. – Cancelon Rep
Dear Tonda, we are sad to hear things did not go as expected. We love what we do and we want for every customer to have the best possible experience. After investigating wit hotel, we found there was no issue and your booking was well confirmed & pre-paid. We would also like to inform you that your booking is not a sold/ used booking, however, on website, we have an option to sell non-refundable bookings which is not valid in your case. Please do not hesitate to contact us for any assistance here: https://www.cancelon.com/contact. Kind regards, Saurabh

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