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Tonda S.

2
Level 2 Contributor

Contributor Level

Total Points
644

5 Reviews by Tonda

  • Walmart

11/17/23
Verified purchase

I purchased a SGIN 15' Laptop computer from Walmart on August 3,2023. I spent $275.59 plus 59.00 for protection plan insurance, the seller was SGIN OFFICIAL STORE. At the time I assumed that I was purchasing from Walmart. It had a 90 day return which again I thought it was Walmart return policy.

I turned the computer on and it disconnected from the Wi-Fi. It would not stay connected to wifi my phone, tv, tablet, and another laptop do NOT turn off it is this laptop

I thought it was my wi-fi, I hired an IT man to come see what the problem was. He said he did not know why every 20-30 min the computer would shut down it would not keep online. It constantly disconnects from the internet for no reason, all my other devices on that network are fine but it disconnects from the wifi. He said it has to be the computer.

I took it back to walmart to return it for a refund. The manager told me I could not it was a third party. I had no idea what a third party was, they explained that SGIN OFFICAL STORE sold it to me? It was called Walmart Marketplace. I said then why do you have your name on it if you do not stand by what the third party sells. She suggested that I start a return online.

I started my return on Walmart contacted the seller through Walmart. The receipt states that Marketplace sellers have different return policy. China said I went over 30 days but I said Walmart policy is 90 days. I had to text CHINA again, they got right back with me (SO SORRY) they told me to go back to Walmart. I went up and talked to three managers, all of them tried to get a refund because the employees agreed with me.

They told me to go through my protection plan insurance that I had purchased for 59.00. I put a claim in but the employee said that was the only computer that was NOT COVERED. Why would Walmart sell me insurance that did not cover my item? This is not my job to check to see if the computer was covered under their umbrella. Walmart just took my money no flag went up and said (we do not cover this item under the insurance).

This laptop is crap and won't hold a charge, tried getting a refund and it's apparently sold by a 3rd party even though it's on Walmart website and fulfilled by Walmart that.

BE WARNED DO NOT BUY FROM CHINA check to see who the (3rd party is) I am out $334.59

Tip for consumers:
This problem is more with the third party not returning item and selling junk computers.
Walmart should check into the third party standards before they back them up

  • JustAnswer

4/3/22
Verified purchase

I was looking for a refrigerator repairman and a popup stated free trial thru JustAnswer. The popup stated join for a $1.00 to talk to a repairman $1.00 and a $37.00 charge for their monthly membership, which was for a month after that trial period of one month. I did speak to a repair man but his advice did not work. I cancelled before my trial period was over. When I got my statement, I was charged the same time and day of 1.00 and 37.00. I actually read the policy before I check the subscription. It said UPON COMPLETION OF YOUR FREE TRIAL WILL BE CONVERT TO AUTO PAY. The companies reply to all bad reviews is that customers have a choice for membership plans for us to choose from, which I never received just a box to click start your trial offer. The popup was gone after I check the box no information, but order history said I joined with the double payment. There is 2,472 complaints just for 2022 for this company, the complaints go back as far as 2018 just as many or more each year. This is deceptive billing practices. This company keeps receiving compensation of scheming victims out of money. The company has a repetitious reply to all complaints presented as a form letter.

Tip for consumers:
Do not use this site unless you pay full membership no trial

  • Vitaldepot

8/11/20

I paid for the delivery of the free trial offer which was only $6.90. A month later I was charged $89.95 on my credit card.
I called to ask what the charge was for. She talked over me saying what do you think of the product. I told her I did not want it and I wanted a refund. She said I would receive an email with refund instructions I never did.
The second month I received my bill and was again charged but this time 95.00 for (1) jar. I called and was told I had received an auto-ship of the product. I told her that I had not and that I did NOT want any Complexion MD anti-wrinkle cream. I argued with the person on the phone who refused to give me a refund.
She said I was on the subscription I said cancel it I never ordered it.
Now I have 2 jars I never ordered ripped off for 184.95. It is advertised as a trail for 6.90.

  • Buyforbest

10/23/19

I purchase two pairs of shoes, they came really fast and packaged nice. BUT they did not fit I email to return shoes this is my reply from them: I feel quite pity to hear you were not satisfy. Too expensive to mail back give to a friend. I wear size 11 not too many of my friends wear 11.

  • Cancelon

11/8/18

I thought I was on Tripadvisor I always book my travel on this safe site. I booked my hotel I always stay. When I printed out the confirmation it said Cancelon. I thought "what is this my hotel is cancel?" The reservation was for more then the other sites I had just been on. I went on line to see what Cancelon was and I got all these BAD reviews. I was so scared that I had just lost 300.00. I called my hotel right away, I asked them if I had an reservation and if it was secure.
They said it was through a 3rd party but it had been made. I went back into the site to see what could of happen. I notice when I went into the Tripadvisor to make reservation the screen took me right off the top of the page down to the middle. This was a steal from the heading so I would not see that another site grabbed the site. I had no idea it took me off Tripadvisors page until I printed out the confirmation. I went onto the scam page and this site does it to all the hotel sites not just Tripadvisor. Priceline is another company that has a bad reputation and I see they own this site.
BEWARE just because Cancelon finalized it does NOT mean your hotel has a confirmation at all.
The way I understand it Cancelon purchases rooms, they do not book your reservation until someone cancels their vacation and then they buy out their loss at discount price and then give you their reservation. You get booked when someone cancels their vacation, that vacation gets resold and Cancelon buys it for cheap and then they book your trip. I was lucky I was not out of money or it could of been a whole week, I had book for just two days.

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Cancelon S. – Cancelon Rep

Dear Tonda, we are sad to hear things did not go as expected. We love what we do and we want for every customer to have the best possible experience. After investigating wit hotel, we found there was no issue and your booking was well confirmed & pre-paid. We would also like to inform you that your booking is not a sold/ used booking, however, on website, we have an option to sell non-refundable bookings which is not valid in your case. Please do not hesitate to contact us for any assistance here: https://www.cancelon.com/contact. Kind regards, Saurabh

Tonda Has Earned 4 Votes

Tonda S.'s review of vitaldepot.com earned a Very Helpful vote

Tonda S.'s review of Walmart earned a Very Helpful vote

Tonda S.'s review of JustAnswer earned 2 Very Helpful votes

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