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Tom W.

1
Level 1 Contributor

Contributor Level

Total Points
246

3 Reviews by Tom

  • LightUp

6/1/22
Verified site experience

Site was OK, but checkout would not let me edit my address when signed in as prior customer.

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Jacob Y. – LightUp Rep

Dear Tom, Thank you for bringing this error to our attention. We have a dedicated Web Development team who will receive this information to improve your experience with our website. We apologize for the inconvenience this error has caused you and appreciate your patience as we work to resolve this issue. You feedback helps us do better, we appreciate your comments!

  • Goedeker's

6/29/21

Purchased a GE Cafe cooktop in November. Goedeckers set delivery for 60 days. When the day came, they sent email stating product unavailable and no info for a new date from GE. Called them and they quoted me a new date, 60 days out. Same thing happened again. And again. So now the deliv date is 11 months from purchase. Called GE and they are NOT backordered on the cooktop. Have been delivering all along. So cancelled the order and purchased for same price from another supplier. Very frustrating that they gave false info and strung me along for 9 months. Never will purchase from them again.

  • HealthPlans

10/25/18

Called this company TWICE to investigate insurance for my wife because she'll lose her coverage when I retire next month. Both sales people were obnoxious, rude, and hung up on me when figured out I wasn't going to purchase a plan today.

Tom Has Earned 6 Votes

Tom W.'s review of LightUp earned a Very Helpful vote

Tom W.'s review of HealthPlans earned 5 Very Helpful votes

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