Thumbnail of user tomt107

Tom T.

Contributor Level

Total Points
161

2 Reviews by Tom

  • Zoara

12/12/16

I've been searching online for an engagement ring for over a month. I found Zoara from a diamond price comparison website (Rare Carat). They seemed to have had the best prices on loose diamonds (by far) and good reviews online. The only concern that I had was regarding a few reviews that had to do with items that took a few days longer than expected to deliver. I called the company and they were very helpful in understanding my delivery requirements. The customer service representative insisted on personally speaking with their fulfilment center in order to make sure that they could meet my deadline, and got back to me the next day with a confirmation.
I got my ring 9 days from making the purchase and couldnt be happier! The ring looks GREAT, the workmanship is perfect, and above all I got the best deal ever. Zoara's process are 20% below all other online stores and about 50% below anything I saw in the shopping malls. I highly recommend buying from Zoara and specifically recommend asking to speak with Ben who was very effective, nice and professional!

Tip for consumers:
Ask for Ban!

Service
Value
Shipping
Quality
Thumbnail of user evas50
Eva S. – Zoara Rep

Hi Tom, Thank you for your wonderful review – we always appreciate receiving feedback from our customers. I am glad you took the initiative to discuss your delivery requirements with our customer service team, as although on the very rare occasion there is a slight delay with an order, we do our utmost to ensure all our customers are extremely happy and receive their jewelry on time. So glad you love your stunning ring – you made an excellent choice. I will pass on your lovely comments to Ben who will happy to hear he was able to assist you so well. Eva

  • Expedia

12/10/16

Never had an issue. Always happy.

Tom Has Earned 1 Vote

Tom T.'s review of Zoara earned a Very Helpful vote

Tom hasn’t received any thanks yous.

Tom doesn’t have any fans yet.

Tom isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user wendys711
Wendy S. reviewed Zoara
4/18/21

I purchased a 2ct diamond from Zoara about 4 years ago and could not possibly be happier with the...

Thumbnail of user frankc440
frank c. reviewed Zoara
11/22/18

Awesome ring has been delivered in time for my proposal. Great! Just two weeks time, very fast. I...