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After 60 days, CARID claims to be beholden to their suppliers since they only function as a direct shipper with no responsibility for returns. I will never do business with this company again. Zero credibility.
Tip for consumers:
Purchase from a more reputable company.
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Dear Tom,
Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. We will be happy to look into the issue and provide a resolution.
Please allow me to offer you a compensation for this bad experience.
Please email me at roxy.po@carid.com with you order number and issue details so I could assist you with this matter.
I look forward to your response.
Thank you. Have a good day!
Sincerely,
Consumer Relations Department at CARiD.com.