I received a postcard from Eckler's offering $15.00 off any purchase over $15.01. So I had about $1,800.00 worth of parts to order for my Corvette but had never dealt with Eckler's. I needed a $20.00 Relay so I decided to order the Relay, use the $15.00 offer and see how Eckler's was to deal with. I then noticed a hit on my credit card for the full amount. I called and talked with a very nice lady who checked and said yes they will adjust the amount when the billing goes through and she gave me the correct billing amount. She also verified that the part was in stock. After almost 3 weeks I received no part and my credit card hit noted as Pending disappeared. I called to ask what happened and they couldn't find my order anymore. So as of today $1,800.00 worth were ordered from a company I have used in the past. Big Management Issues! Huge!