Tom R.

I have bought items from brookstone, over the last couple years, they sold me extended warranty for two years, on all items, as I tried to use the warranty, the item would always be out of stock, then I waited 3 or 4 months, to be told they no longer stock the item and wont be getting any more, " we will send your a gift card when we recieve the item back. Ok. Then when I get the gift card for refund, its short $ then I pay more reprer something else, it comes missing parts, I call them to ask for the parts, and was told, they no longer have the drone and wont be getting anymore I can return it for a gift card refund,. Do you see a pattern here? I didnt get any resolution to this problem, I just got the drone 12 /15... ish 2018. Like a couple weeks ago. Wow Dont Buy Anything from this Defunct, poor service, Broken, company, would be my recommendation