Tom R.

Really poor customer service. We made a mistake and ordered the wrong size tyre, their return policy is difficult to follow and when our return was lost in transit we lost our money. Our own fault I know as we failed to keep the tracking number however the attitude from their customer service staff was terrible it is basically "computer says no". They didn't offer us anything, even a discount on a reorder or any sort of solution. Would never deal with them again. They did not communicate with us at all, it was up to us to keep contacting them to see if the return had arrived. Prices are cheap for a reason. No care and no responsibility.