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Tom R.

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1 Review by Tom

Filters Fast

  • Filters Fast

“Customer service not very good and very frustrating; product defective!”
10/10/18

When this order was placed, we changed the adddress of our account. Part of it did not get changed. First shipment was sent to wrong place. (Maybe our fault?) Multiple attempts to get filter reshipped required multiple messages each being received by a different person. Eventually product was received by us. After numerous tries to install it (We have done this at least 9 or 10 times with no problem), we cannot get the filter to install properly. Plan to go to Lowes, Sears store or Home Depot to get resolution.

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David A. – Filters Fast Rep

Hello Tom,
I am sorry to hear of the problem you had with receiving your filter and also installing it. Could you please email me your order number along with the refrigerator model number of your unit and the filter number off of the filter you received? This information will allow me to come to a quick resolution for you.

Thank you,
Lindsey Williams
Lindsey@filtersfast.com.

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