Tom P.

I hardly ever write reviews, but the customer service offered by soccer.com is awful. It's as if they never trained their customer service employees. Twice, I called since I couldn't change my account information (which I need for checking out), and both times, I was hung up on since the employee didn't know how to resolve the issue. Furthermore, you'd expect them to also have decent etiquette and not give you a distasteful attitude. I've always ordered from soccer.com since they do offer great prices and good delivery, but this experience makes it very difficult to support a business that doesn't even train their employees on the expected protocol among all customer service positions.