I totally agree with Olivia, they are thieves.
They don´t really care clients, because they think they have a lot of them.
I was in a flat with them for a few months and only problems and more problems. At the end I didn´t receive my deposit. I talked to them and they answered to me in bad manners.
I only hope that people realize what they are doing and take actions against them because they deserve.
First the company was named EASYWORLD, then EASYFLAT, then TRIPLETSHARE and now TLSGROUP. What is next? They change the name because in every company they have they get very very bad reviews.
TLSGROUP is a cheating company, I don´t recommend to nobody.
Dear Tom,
Thank you for your feedback. Note that we are taking all necessary steps to improve our service level.
We have a new customer service department that will ensure that all calls and emails will be answer as soon as possible and the maintenance works will be followed up to check they are properly fixed.
Please do not hesitate to contact us for any queries you may have at: hello@tlsgroup.eu
Many thanks.
Rocio T.
Quality Manager