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1 Review by Tommy

Sears PartsDirect

Sears PartsDirect

5/20/19

I ordered 4 lawn mower parts. First order came in and wasn't close to what I had ordered. Through online support that order was cancelled and reordered (another $144.xx on my credit card). Meanwhile I was to ship incorrect parts back while they hold MY money for their mistake. I wound up finding all parts I needed elsewhere for right at $100 cheaper and had them installed the next evening.
Today the "correct" order comes in and I open the box to see the pulley in the picture. I was going to return this order either way, but this made me even more upset with Searsparts.com than I already was. Lesson learned! I DO NOT recommend these people.

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